E-Commerce Director (12-months)

E-Commerce Omorovicza in Luxury , in Beauty Email Job
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Job Detail

  • Vacancy Type Interim

Job Description

 

My client is seeking a Director of E-commerce to work on a 12-month fixed term contract.
This is an opportunity to join an international premium skincare brand as it accelerates its
digital growth. The Director of E-commerce is responsible for all aspects of e-commerce
sales, marketing, strategy, team management and execution of direct-to-consumer
activations.

 

Key Responsibilities:

  • Leadership & Project Management
  • Own the global e-commerce strategy
  • Implement the 2022 e-commerce strategy, including key drivers such as the loyalty scheme and new product launches
  • Bring together the offline and online D2C strategy to ensure that all brand touchpoints (digital and in store) are aligned
  • Project manage an ongoing project roadmap for our direct-to-consumer channels
  • Trading & Commercial
  • Manage the brand websites
  • Oversee the e-commerce P&L
  • Deliver against net sales targets
  • Optimise website performance through conversion and AOV
  • Marketing
  • Accelerate digital growth and drive traffic to the site through a cross-channel marketing
  • strategy: CRM, PPC, paid media, SEO, affiliates
  • Align with offline brand channels to deliver 360 customer first campaigns
  • Team Management
  • Project manage an outsourced website and e-commerce team
  • Work closely with internal teams including marketing, commercial sales, operations, spa & finance teams

 

Skills & Experience:

We are looking for a versatile leader who understands the luxury sector and has extensive
experience of project management and driving e-commerce growth.

  • Strategy & Project Management
  • At least 8 years’ experience working at a senior level in e-commerce with a background in luxury and/or beauty
  • Extensive project management experience leading and managing digital projects from inception to completion
  • Previous implementation of a digital roadmap
  • Proven track record in growing online and digital channels
  • Highly organised with the ability to manage multiple priorities and stakeholder expectations
  • Trading & Commercial
  • Delivery of strategic KPIs and project markers against timelines
  • Experience managing a budget and P&L
  • Expertise in launching new products via digital platforms
  • Expertise in bringing together instore and online trading & marketing activations, preferably in the luxury and/or beauty sector
  • Strong working knowledge of various e-commerce platforms and reporting suites including Google Analytics and Tableau
  • Marketing
  • Experience managing the budget and execution of digital marketing channels including CRM, SEO, Affiliates, Display, Paid Social and PPC
  • Able to translate offline campaigns into digital-first campaigns
  • Team Management
  • Experience managing internal and external resource, ideally with a background in managing an outsourced website with a remote team
  • Strong and confident communication skills with an ability to present at various levels including to non-digital natives

 

Personal Profile:

  • Strong project manager with excellent communication and organisational skills
  • Entrepreneurial spirit with a ‘can do’ attitude and ‘hands on’ approach
  • Versatile and adaptive working style
  • Effective leader with strong people management skills
  • Excellent numeracy and analytical skills with experience in forecasting

 

Ref no: V/ 000159/JB

 


 

Whilst we would like to respond to all our online applicants, regrettably we are unable to do so due to the high volumes we receive. If you’ve not heard from us within two weeks, unfortunately on this occasion your application has been unsuccessful. For alternative opportunities or to register for jobs by email, please visit our website at www.newchapter.co.uk.

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