Consultant Spotlight

Hello! I’m Shannon, a Managing consultant at New Chapter.

I started at New Chapter recruiting within FMCG and Hospitality, focusing on Marketing and Sales roles. As I grew within my career, understanding where my passions lie and what brands I enjoyed recruiting for, I decided to focus in on the Hospitality industry – specifically within Casual Dining and QSR.

I love trying new foods and keeping an eye on the market to see which brands are doing what!

As the pandemic took hold, I made the decision to take on the role of Talent Acquisition and Engagement Manager within the start up QSR brand Jollibee Europe, building not only their head office team but also their store level teams. In the year I was there, I doubled their Head Office team across Marketing, Operations, Finance and Supply Chain and helped set up and recruit store level staff for over 10 stores.

As I spent a year in an internal Talent Acquisition role, I have a unique understanding of how QSR and hospitality businesses work and the types of candidates needed to make them a success. By partnering with me, any brand can find comfort in knowing I have an in-depth understanding of the process and also the key competencies needed from candidates in all sectors in order to make any brand a success.

Since coming back to New Chapter, I have supported many incredible QSR and Causal Dining brands recruiting roles from Restaurant Manager up to Head of Marketing!

A Candidate Experience:

I hadn’t heard of New Chapter before, I only discovered the company once Shannon approached me about a role via LinkedIn.

I was looking for a new role as my old one was a short term contract based role with no view of becoming permanent. I was looking for a new permanent position which this one offered me.

It was excellent, Shannon was friendly, attentive, and consistently kept me updated throughout the process.

Shannon was extremely knowledgeable about not just the role but also the company and industry. She constantly checked in, even after the role was secured. 

I would highly recommend New Chapter, my experience was great. They were an attentive and professional company.

What Do Other Partners Have To Say?

Whether you are a business looking for help recruiting the best individuals for your company, or an individual looking to embark on the next chapter of your career – I would love to chat! 

Please don’t hesitate to get in touch:
shannon.milligan@newchapter.co.uk
07720 593253

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