Author: Charlotte Wainright

  • FMCG Talent Report: New Chapter Free Q3

    New Chapter Q3 FMCG Talent Report

    Order your free report now

    With September drawing to a close, as does the third quarter of the year. The past 12 months have seen a dramatic change in the FMCG Talent recruitment market. This has been marked by numerous trends, such as high demand for candidates and a greater demand for flexible working. The pandemic caused businesses to pivot into new categories and therefore created a rapid increase in demand for talent in these areas. The result of these emerging trends has been a recruitment market centered around candidate’s needs and wants.

    Take a sneak peek at our report below

     

    Our report considered 335,030 professionals working within the FMCG, Sales, Marketing, Technical & NPD, Engineering and E-commerce job functions. We zoned in on how many of these professionals have changed jobs, who is looking for new opportunities, and where the hottest talent is hiding.

    We understand the position a rapidly changing recruitment market can put you and your company in and so we have complied all our exclusive FMCG Talent Q3 recruitment data into one report. This report will give you a detailed account of what happened in the FMCG Talent recruitment market over the last 12 months, where it stands now, and what our predictions are for the next quarter.

    We hope that our free report download can provide you and your business with a detailed analysis into the market and thus guide you forward, with fresh insight, into a new quarter.

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  • Everyday Products You Need This Autumn

    Items you need this Autumn

    Looking out the window today it’s safe to say that Autumn is well and truly upon us… in fact it officially begun a week ago today! Here at NC, we want to start the season right and delve into all things FMCG & Autumn!

    Whilst there are lovers of this time of year, there are certainly many who dread the ‘winter blues’ and it can bring a lot of negativity as this time of year comes around. But it’s not all bad, there are plenty of things that get us here at New Chapter feeling very positive and excited for this cosy season, hopefully it might help you too!

    Reasons to Love Autumn

    white company £4

    Candles

    There are many ways to get into Autumn but one of our favourites has got to be cosy candle lit evenings… the selection of scents out there can be overwhelming and unfortunately we cant buy them all, so here are our favourites to help you narrow it down:  

    Diptyque | Figuier
    £49

    Neom | Real Luxury
    £32

    The White Company | Autumn
    £20

    Jo Malone | Myrhh & Tonka
    £62

    Woodwick | Autumn Harvest 
    £28

    The White Company | Winter
    £38

    The list of cold season essentials could go on, we have picked some of our top items to help with those chilly commutes, days out, errand runs and or even a lazy day on the sofa!

    Here are our top picks:

    Weighted Blanket

    John Lewis | £80-110

    Ember Smart Mug

    Selfridges | £100

    Windproof Umbrella

    Amazon | £13.95

    Heated Scarf

    Menkind | £20

    Oodie

    The Oodie | £84

    Bluetooth Beanie

    FullTech on Amazon | £23.91

    Skincare & Vitamins

    Autumn =  the new academic year in the beauty world.

    As the temperature drops and the dark nights draw in, the time has come to revisit your skincare routine.

    “Changing weather conditions are one of the biggest external factors that can exacerbate dry skin, so it can benefit hugely from a reshuffle of your skincare cabinet,” Balance Me co-founders, Rebecca and Clare Hopkins.

    So what should you be doing?

    Tone it down on the acids and retinols

    As the change in weather can cause your skin to become drier and more sensitive it’s important to tone down on these products which can be a little aggressive and cause irritability to our skin when in this condition. Try using more gentle doses of these products along with a moisturizer afterwards:

    Drunk Elephant | A-Passioni™ Retinol Cream | Boots | £52.70

    This gentle retinol is is only a 1% vegan formula mixed with natural, light and air sensitive ingredients.

    Up the oils

    Cranking up the heating, to cold fresh air and hot showers, the constant change of temperatures this time of year can really affect the balance of moisture our skin is producing this can often result in dry, flaky skin. If you don’t already, bringing an oil into your skincare routine will nourish and hydrate the skin – don’t be afraid of these if you have oily skin too (we know it can sound like your worst nightmare) but this can be caused through dehydration of the skin so an oil will be your saviour!

    Pai Skincare | The Light Fantastic Oil | £44

    ‘A feather-light face oil to calm, smooth and strengthen stressed skin. The triple threat formula helps to reduce the signs of visible irritation and tension, while high-performance Ceramides build long-term resilience against future irritation’.

    Worship the Vitamin C

    Losing your summer glow is a sad time in the year and unfortunately, we lack the natural Vitamin C in winter needed to maintain this… thankfully there are lots of products on the market to help us! Using Vitamin C based products not only protects us from them nasty external aggressors, it helps us to stimulate collagen for better moisture retention whilst brightening the skin at the same time.

    Omoravicza | Daily Vitamin C Serum | £99

    ‘This milky serum provides essential daily protection against environmental aggressors, whilst stimulating the production of collagen for a more youthful-looking complexion. Dull, lifeless skin is revived, and skin appears even and luminous.’

    Some of our favourite #autumn posts on Instagram

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  • Quick Commerce: The 3rd Generation of E-Commerce?

    Quick Commerce: The 3rd Generation of E-Commerce?

    Quick commerce, AKA Q-Commerce, E-grocery and On-demand delivery... A fast growing industry and the new generation of E- Commerce.

    There’s no doubt that Covid-19 revolutionized the E- commerce industry and influenced the push of Q-Commerce with lockdowns and reduced accessibility to items. Plus, the fact we humans love anything that’s made quick and easy for us! Technology has irreversibly shaped consumer expectations, to the point where we expect instant gratification. Here at New Chapter we recruit in this industry.

    What is Quick-Commerce?

    This 3rd generation  is the fastest of its kind, gone are the marveled days of online shopping where 3-5 working days used to be an impressive delivery time frame. It differentiates itself with the speed of the deliveries which arrive in minutes, not days.

    Focusing in on micro quantities, rather than replacing your weekly food shop, is there to help you get particular items delivered quickly and conveniently.

    As lifestyles change, so too is consumer behaviour. On top of this, the pandemic has meant this sector has rapidly taken off, with an annual market estimation of £1.4bn already. 12% of UK shoppers already use Q-Commerce, with the market set to grow in value to £3.3bn a year.

    At an average age of 36, young adults are the most common drivers and are aiding the current rise of urbanization. With smaller household sizes becoming much more common, the push in demand for delivery of products in small quantities in these areas are replacing those traditional larger and cheaper.

    How do these Companies Operate?

    Although all business models face differences, the general operation of these companies are very similar, running in contrary to the E-commerce brick and mortar warehouses. Rather than operating from large units based on the outskirts of cities, these companies base them selves centrally and strategically allowing for ultimate agility and flexibility that’s required to respond to customer demand, around the clock.

    Sometimes referred to as ‘dark stores’ these can be anywhere between 3,229 and 7,500 sq ft and stock 1,000+ unique products.

    Sub-Sectors

    Companies

    1. Aggregators – Third party websites offering on-demand fulfilment. Focussed within three areas of takeaway, grocery-focussed and service.
    2. Pure Plays – Emerging operators building their proposition around a high speed delivery service (often under 15 minutes).
    3. Retailers – As well as partnering with third-party players for delivery services, established retailers have also launched their own on-demand services, including the likes of Sainsburys & Ocado.  (Source: IDG

    Why?

    With stores generally positioned no more than 3km away, orders can be fulfilled around 25% faster than traditional in-store sales, supported by optimized floorplans and ready to go team members / delivery drivers both helping improve speed further.

    Investment into Artificial intelligence and inventory monitoring technologies working in real time allows accurate supply of products to the ‘always-on’ Q-Commerce consumers who are able to order 24 hours a day due to dark store operation and smartphone technology.

    Put this all together and it creates complete ease for the consumer who doesn’t need to leave the house, or in fact move, in order to get their desired products.

    With the majority of these Q-Commerce companies working within food and grocery the future looks big, we look forward to seeing who else enters this growing market and what direction they may take their services in!

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  • What Does it Mean to be a...

    What Does it Mean to be a B Corp & Why is it so Valuable to a Business?

    B Corp : businesses with the highest social and environmental performance, recognised as the top standard by certification from B Lab.

    In 2006 B Lab launched the B Corp certification, driving a global movement of individuals using business as a force for good, in order to redefine success and build a more inclusive and sustainable economy.

    B Lab – a non-profit organisation dedicated to making it easier for mission-driven businesses to have a more positive impact on the planet and its people.

    B Corp businesses work to balance both purpose and profit with legal requirements to consider the impact of their decisions on their workers, customers, suppliers, community, and the environment. They utilise the power of business to achieve a greater goal: positive impact for their employees, communities, and the environment.

    The certification allows you to be recognized at the highest standard through an extremely valuable organization, and we don’t say that lightly… with more than 100,000 businesses signing up for the B Corp impact assessment since it begun, only 3,500 have been certified which reflects it’s extremely high standards and honour to be a part of!

    Being B Corp certified truly reflects you as a business who truly are always striving to do better and represent the best ethos, all for your team, the planet, and the people within it.

    4,075 companies, 153 industries

    Who is B-corp?

    With a large collection of B Corp registered companies we have chosen a select few to highlight, all relevant to our New Chapter industries…

    How to become a B Corp company

    Assessed on a points system the accreditation process is extremely thorough, with 80 points needed to pass and companies measured against five key categories:

    1. GOVERNANCE

    2. WORKERS

    3. CUSTOMERS

    4. COMMUNITY

    5. ENVIRONMENT

    And that’s not it! You must also undertake an exam of 150-200 questions regarding how your business operates.

    The final step of the process | Declaration & Fees

    The declaration of interdependence states that all B Corps:

    • “Must be the change they seek in the world
    • Ought to be conducted as if people and place matter
    • Through products, practices, and profits, businesses should aspire to do no harm and benefit all.
    • Businesses must act with the understanding that we are dependent upon another and thus responsible for each other and future generations.”

    Check out the B Corporation website to learn more about the certification, the process and stories of the community

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  • Five²™ – An Exclusive Approach to Recruitment

    Five²™ - An Exclusive Approach To Recruitment

    A New Chapter exclusive approach to retained recruitment. Providing clients with an unmatched service of dedicated search, personalisation, and results.

    Why did we create the five²™ & Why do we recruit this way?

    New Chapter uses a one-of-a-kind assignment service to help you succeed in acquiring new talent for your company. This strategy ensures that your recruitment process is a success. That the best candidate is recruited to the role, not just in relation to their experience, but also their cultural fit.

    Proving true value for money our exclusive five²™ approach provides a great candidate experience and cuts down your hiring time.

    We can ensure that we maximise your return on investment and minimise your risk. Also reduce the time you invest in the process by adopting a strategy to how we source, select, and evaluate prospects.

    Who is five²™ for?

    Simply put… anyone that wants to hire the best talent for their business! From start up to multinational this superior approach to recruitment works for everyone.

    Internal recruitment departments within large businesses are frequently overburdened, especially those that are developing. Equally as a founder of your own business or the CEO of a startup the likelihood is you are very busy. It can be challenging to devote the time necessary to conduct competency-based interviews or taking the extra time to uncover hidden gems.

    Sourcing applicants may be a lengthy and exhausting process. Especially given the fluctuating levels of UK employment, which only adds to the amount to filter through. And that’s before the interview process even starts.

    An alternative recruitment approach can be through retained search where New Chapter and our five²™ process comes into play.

    Why Retained Search?

    By outsourcing the process from candidate engagement through to offer. The retained agreement allows one of our specialist recruiters to give all their time to your search.

    Working this way frees your time up to focus on your job and increases the chances of success. It costs no more than working on contingency basis. All you have to do is turn up and interview a short-list of pre-screened candidates!

    So what is five²™ ?

    To ensure we identify the best talent in the entire marketplace (not just on a recruiters database) we use our proprietary five²™ process which contains 25 thorough steps.

    We produce bespoke marketing materials – including candidate information packs and video job adverts that create a positive employer brand and help us engage with passive candidates.  We map the market to ensure we match and engage the best people for your role.

    The candidates are then evaluated against your specific needs, and their strengths and flaws are presented to you.

    What are the key stages of five²™?

    What benefits could five²™ bring to your business?

    Our proprietary Five²™ approach to recruitment you the reassurance of knowing that we have done everything possible to deliver the very best the industry has to offer…

    Does five²™ really work?

    It’s proven that our specialised recruitment approach leads to more successful hires:

    Copy of Untitled (8)

    What do people say about five²™?

     

    We love nothing more than making a positive impact on peoples lives and providing the highest quality service to each and every one of our clients. If you would like to learn more about or unique five²™ process and how we can use it to help you find the best candidates get in touch today.

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